What is USPS Redelivery ?

USPS Redelivery form

When you are not able to take package or parcel on first attempt you need to call USPS to redelivery your package again which called USPS Redelivery …Was it really simple to understand ?

How to request for redelivery with USPS ?

There many ways to request for redelivery with United states postal service .

  1. QR Code
  2. Online
  3. Online Confirmation
  4. Manually using PS Form 3849
  5. By Phone
  6. In Person
  7. Informed Delivery
  8. Online Redelivery Technical Support

Redelivery by QR Code Scanning

Scanning the Redelivery form’s QR Code with an Internet-enabled smartphone is the quickest and most convenient way to select your Redelivery options. Directions for this method is available at PS Form 3849 Redelivery Notice.

USPS Redelivery request online

The online method is also quick and convenient. If you want to have same day redelivery, submit your request by 2am CST Monday through Saturday.

To start, you will need the USPS Tracking number on either version of PS Form 3849, We ReDeliver for You! that was left for you.

You can set up a Redelivery one of two ways online:

  1. Access Redelivery online
  2. Use USPS Tracking®

If using USPS Tracking, the Redelivery option will ONLY be displayed under “Available Actions” if your mail item is eligible for the service.

Once you access Redelivery or USPS Tracking® online, just follow the prompts to enter the required information.

To modify your scheduled redelivery request online at USPS.com®, you will need your Confirmation Number.

  • Redeliveries musts be modified no later than the day before the scheduled Redelivery.
  • Locate the confirmation email you received when you placed the Redelivery order and click the link to ‘Edit this request’.
  • You may also visit Redelivery online and select ‘Edit an existing redelivery request’.
  • If you have an USPS.com® account, you may modify your Redelivery by signing in to your account and viewing your Activity History. Find the Redelivery in the list of previous orders, and click ‘View Details’, then follow the onscreen prompts.

To cancel your scheduled redelivery request online:

  • Redeliveries must be cancelled no later than the day before the scheduled redelivery.
  • Locate the confirmation email you received when you placed the Redelivery order and click the link to ‘Edit this request’.
  • You may also visit Redelivery online and select ‘Edit an existing redelivery request’.
  • If you have an USPS.com® account, you may modify your Redelivery by signing in to your account and viewing your Activity History. Find the Redelivery in the list of previous orders, and click ‘View Details’, then follow the onscreen prompts.
  • Under “Select how you want to get your mail”, change from “Carrier Redelivers” to “Customer will pick up”. 

Online Redelivery Confirmation

A confirmation page will be displayed with a confirmation number to verify your request has been accepted. The confirmation number will also be emailed to verify your request.If you don’t have access to your email, please be sure to print out the confirmation page or copy down your confirmation number for future reference. You will need your confirmation number to revise your request. 

Redelivery By Manually using PS Form 3849

For Non-Accountable Mail (mail that does not require a signature), fill out the back of the We ReDeliver for You! under option 2 for PS Form 3849 and option 3 for PS Form 3849G:

PS Form 3849 for redelivery
  1. Select the day you want the item redelivered, allowing at least 2 delivery days.
  2. Indicate where the item is to be left by checking the appropriate box.
  3. Sign and fill out the form under “Delivery Section.” If you decide to sign, there are some things for you to be aware of.
  4. Place the completed form in your mailbox.
  5. Note: The manual option is not available:
    • For Restricted Delivery or Adult Signature items
    • On PS Form 3849-SD for Sunday delivery attempts

If you decide to sign the We ReDeliver for You! Notice and give it to your letter carrier, please note the following:

  • Uninsured and ordinary parcels cannot be left in an unprotected place, such as a porch or stairway, unless you authorize this via the signed PS Form 3849, or you use the “Carrier – Leave If No Response” endorsement.
  • If a letter carrier decides s/he is unable to leave your mail in a secure location, s/he may elect not to leave the non-accountable mail item(s) and may instead leave another Redelivery notice.
  • Accountable mail items must be delivered to you or your authorized agent or picked up at your post office by you or your authorized agent.

Customers should allow 2 days for Redelivery (the letter carrier picks up the completed notice the first day, and redelivers the item the second day).

Redelivery by By Phone

When contacting us by phone, you must have the tracking number from either version of PS Form 3849, We ReDeliver for You! that was left in your mail receptacle. If you do not have your tracking number, you may take a valid photo ID to your local Post Office and pick up your mail item.

You may also Contact Us to schedule a Redelivery via telephone. Automated information is available 24 hours per day, 7 days a week. If you do not have the Tracking number, the customer service rep can only send notification to your Post Office to redeliver the item.

Note: If you want to have same day redelivery, submit your request by 2am CST Monday through Saturday.

You may also Contact Us to schedule a Redelivery via telephone or modify an existing redelivery request. Automated information is available 24 hours per day, 7 days a week. You must have the Tracking number from either version of PS Form 3849, We ReDeliver for You! that was left in your mail receptacle.

If you do not have the Tracking number, you may still:

  • Request that the customer service rep send notification to your Post Office to redeliver the item.
  • Pick up your mail item from your local Post Office

If you encounter problems completing a redelivery order online, follow these technical support steps.

In Person Redelivery with USPS

To cancel or modify a scheduled redelivery:

  • You may pick your item up at your local Post Office no later than the day before your redelivery was scheduled. Bring your Redelivery Notice (PS Form 3849) and a photo ID to collect your item. This will cancel your scheduled Redelivery

Can a customer have someone else pick up their mailpiece for them?

Yes, this option is still available. The customer may designate someone they know to pick up their mailpiece at the local Post Office. The customer must sign the form in the appropriate section and write the name of the person who is picking the item up on their behalf. This option is not available for Registered Mail and mailpieces with Restricted Delivery.

Redelivery by Informed Delivery

If you have signed up for Informed Delivery, you can use that service to manage your redeliveries.

Online Redelivery Technical Support

If you are unable to get past the Redelivery verification page, try to clear the cache/history on your browser and try the website again. Sometimes the cache will return an error message after an earlier Internet problem has been resolved. 

Also, check your browser’s security and privacy settings. If the settings are too strict, it may prevent you from submitting personal information on the website.

If you are experiencing any other difficulty in using the Redelivery Service:

  • Please send email to: Email USPS
    • Include your name, address, and phone number in case our technical support personnel need to ask additional questions.
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